We have had a TiVo S3 for about a year and it was working great. Then one day it started tiling and pixelating on certain channels. We run Cox Cable, Phoenix area, and have the HD package also. The tiling was on the lower channels 62 on down.

This started about the middle of last December, they could not fix it until now. Basically it took them 2 months to get it fixed. We had about 10 repair visits, supervisor inspections, billing problems, new cable runs and all kinds of other stuff done.

Just check out everything they did.

1. Came out, decided the powered signal booster was too high. Removed it. No fix
2. Came out, decided they needed to replace all the splitters and recheck all cables, No fix
3. Came out, decided they needed a power booster, no fix and other TV’s now no longer worked.
4. Came out, decided they needed a new dedicated cable ran directly to the TiVo without sharing the source. No fix, but they billed us for a new cable run.
5. Came out, decided the last guy didn’t hook up the other splitters right, rearranged, no fix.
6. Came out, decided to replace the two single source SA cards with one Multi card. No Fix and now we can’t use the dual tuner function.
7. Came out, decided the “levels” were to high, reduced them to the TiVo S3, no Fix
8. Came out, looked at the system, decided they needed to call a supervisor to discuss. Never got a call back.
9. Came out, tried attenuators, to reduce the levels, tried a 3, 6 and 9 reducer. All kinds of combinations. No fix.
10. Came out. Decided to replace both cards, with multi stream cards. Guess what? Fixed it!!!

It has only been a few days since it has been fixed, but we have also not have the black TV channels like some others report. So hopefully all is good!

We want to that Kirt at Cox for figuring it out and not stopping until it is is working! We will definitely recommend him to all TiVo S3 owners in the Phoenix area!

If you are having a problem, and yes, after all of this, we have heard there are tons of people having TiVo S3 problems with Cox Cable. Have them check your cards, and replace them with multi channel cards before wasting a ton of your time!