http://www.make-this-work.com/blog/globatcom-service-worst-ever/ Tue, 06 Jan 2009 21:30:26 +0000 http://wordpress.org/?v=2.7-RC1 hourly 1 http://www.make-this-work.com/blog/globatcom-service-worst-ever/comment-page-1/#comment-63217 Paul Mon, 15 Sep 2008 01:05:57 +0000 http://www.make-this-work.com/blog/?p=1023#comment-63217 I'll also confirm that their service is really poor. Although they have yet to admit it, they must of had a major crash last week. A database I was using was completely wiped out. Fortunately I had my own backup and only lost a few days, but Globat was no help at all. It took them DAYS just to respond to my service ticket, then almost a week to supply me with "backups" that were totally worthless. And yes, they provided absolutely NO explaination. They are a perfect example of what not to do if you have a service problem, e.g. hide the problem, slow response, never admit anything. I'll look for another hosting agent. I'll also confirm that their service is really poor. Although they have yet to admit it, they must of had a major crash last week. A database I was using was completely wiped out. Fortunately I had my own backup and only lost a few days, but Globat was no help at all. It took them DAYS just to respond to my service ticket, then almost a week to supply me with “backups” that were totally worthless. And yes, they provided absolutely NO explaination. They are a perfect example of what not to do if you have a service problem, e.g. hide the problem, slow response, never admit anything. I'll look for another hosting agent.

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