For some reason Globat.com thinks they can get away with poor customer service and treating their customers badly!
I don’t know why they think this,  but check this out!
We tried to use their service to simply change a [shal]domain[/shal] name for us.

What they did instead was to create a completely new domain and then charge us over $200.00 to do so!

When we told them they messed up and to cancel the change they said they would. BUT they said  “your refund is already scheduled to be processed on the fourth week of June” that is over 60 days from the date they charged us! What a scam! Their ads says:

30-Day Money-Back Guarantee - Web hosting that’s right for you or your money back! - You can feel safe about choosing Globat.com with our 30-Day Money-Back Guarantee.

We have this 30-Day Money-Back Guarantee because we want you to know we’re serious when we say you won’t find better Web hosting services anywhere else. Sign up now and we’re sure you’ll agree, but if you don’t, you have a full 30 days to cancel and get a refund*.
Notice they do not say how long it will take to get your money back.

Then if you take a look at some of their reviews you will find them like this”

Service is horrible, they talk down to you and they dont even know what they are talking about. Techs always have to ‘contact’ a higher up support person and the servers are running antiquated software and hardware..

Buyer beware. It takes days for them to respond to support tickets, and their servers are crashing. I.E. mysql keeps restarting and forum get corrupt with as many as 4, count them, 4 queries at once.. that is sad. I cant even backup a database becouse it crashes every 24 seconds.
and they wont address the issue
no ssh or other usable utilities

Be afraid, be very afraid. Terrible service, technical issues left unaddressed, unathorised charges to your credit card and then taking 1 to 2 months to refund your money.

I have had nothing but trouble with Globat. Prices are too high, customer support leaves a lot to be desired.

Only positive thing is that they are reliable.

The only thing I bought from globat is domain name for my website. Then I get web hosting with another company and parked my domain name there. That was like more than 2 year ago.

Then on November 2007, suddenly they just CHARGE me $95 for a web hosting. That time they cancelled it right away and I even told them I don’t need two web hosting for one domain name.

THEN….On december 2007 and January 2008, they charged me again.
I was told to call “DEDICATED” line for cancellation. But they did not dedicate any people to manage that department. After calling several times, sending tickets, emailing, etc. Finally they responded to me by saying they will refund the money in MAY, due to their automated system.
Why would they depend on their automated system instead of focusing on good customer service. Hopefully I can get my $190 back in May!!!!

Conclusion:
1. Never ever ever give your credit card to this company.
2. Best yet, never have any contact with them.
3. My friend recommended filing any issues to BBB

Side note:
If possible, I would give a rating of 0 for this company instead of 1

So don’t use Globat, stay away! We are sure that they won’t care about these bad reviews, but you should!