In order to close a support case with Toshiba (concerning the lack of HDMI–DVI functionality with the HD-A3 and my TV), I replied to their previous e-mail and told them that I had returned the player and gotten a Blu-ray one due to the news from Warner Brothers. This was their response:

Thanks for writing!

I am sorry to hear that Sir. I will note that while Warner’s announcement was somewhat of a surprise, it does not change Toshiba’s commitment to support our consumers and HD DVD. The HD DVD format still enjoys the support of major and independent film studios in addition to Microsoft.

Toshiba intends to continue to market HD DVD players for the US market at prices reasonable to consumers. HD DVD continues to be the only next generation format that has delivered superior video performance, audio performance combined with unrivaled interactive features at a reasonable cost.

For further assistance, please write back or call our Customer Solutions Department at 1-800-631-3811. They are available Mon-Fri, 8AM to 7PM Central time.

Robert
Toshiba Customer Service

That was a rather cordial response, especially since I really expected no response to my e-mail at all. I have nothing against Toshiba or the HD DVD format; I just didn’t want my Christmas present to become a doorstop.

As a side note, I deleted my Blockbuster Online cue and filled it with Blu-ray selections.

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